Zetu

Zetu is a certified Ombudsman (COOP) by the International Ombudsman Association (IOA) and a certified Mediator by the Africa Centre for Dispute Settlement and Stellenbosch University.

Zetu was an inaugural (4 and 10 years) Ombuds for the University of Cape Town (her alma mater) and the first office of its kind in the South African education landscape. She considers the UCT visionary to have afforded its constituencies an independent voice which fostered consistency between the organisational values and actions and thus humanised the institution at a time when ombudsing was not a household name, still is not and may never be.

She functions as a Regional Chairperson for the International Ombuds Association, a role she’s held for 10 years and a member of the IOA Diversity, Equity, Inclusion and Belonging Committee (DEIB). Zetu studied Diversity for her Masters and has keen interest in this area. Her pioneering work in ombudsing has been sought out by new, contemplated and established ombudsman offices across South African different sectors, Namibia, Nigeria, Mexico, The Bahamas and Greece.

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Change Management

Zetu is a Certified Change Management Practitioner through Prosci and is well steeped in a range of analytical tools and practical approaches to change initiatives that build organisational capacity and capabilities in Change Management. Prior to the Ombuds work at UCT she worked as a Change Management Specialist for Petro-SA, South Africa’s National Oil Company. This role included creating a united workforce with a single identity from the merger of three commercial companies – Mossgas, Soekor and Strategic Fuel Fund (SFF). She has worked with local and overseas practitioners on various Change Management projects.

Civil Society Work

As a student she volunteered at IDASA (Institute for a Democratic Alternative in South Africa) where she specifically worked on Project Vote, teaching ordinary South Africans to vote for the first time. She later honed her skills in Civic politics and citizenry through a fellowship with the Kettering Foundation in the USA. Zetu has studied Humanities and focused on topics such as gender, diversity and transformation. She has partnered on projects with UN agencies such as UNICEF in the past. In 2015, she was requested to host a conversation as part of the UN Leaders Programme on “Leadership in the Workplace”. In 2020 Zetu was invited as a facilitator for Human Rights Training and Gender Beyond the Binary by the Africa Liberal Women Empowerment Secretariat Headquarters: Johannesburg, South Africa.

The Africa Liberal Women Empowerment Programme supports the advocacy of the UN Women, seeks to resuscitate the objectives outlined in the Protocol to the African Charter on Human and Peoples’ Rights on the Rights of Women in Africa (Maputo Protocol), commits to the ideals of the Beijing Declaration and advocates to advance the objectives of the Africa Liberal Network’s Nairobi 2017 Declaration. Zetu studied Law focusing on Human Rights and International Law.